End-to-end workflows · Guide 26

Boarding stay, start to finish

Run an overnight stay from drop-off to invoice — check in, add photos, check out with any late charge.

For: Boarding & daycare pros
Time: Across the stay
Before you start: A scheduled boarding booking

An overnight or multi-night stay has a life of its own — here's the whole arc. Open the scheduled stay, check the pet in at drop-off, add photos for the owner during the stay, then check out at pickup — where PetPro adds any late charge and turns the finished stay into an invoice automatically.

1
Open the boarding booking on your Schedule. The panel shows the dates, nights, client, and pet. Click Check in when the pet is dropped off.
2
Confirm the drop-off time (it defaults to now) and click Check in — the pet is now in your care.
3
During the stay the booking is In progress. Tap + under Photos to add a snap for the owner. Click Check out / Pickup when they collect the pet.
4
Confirm the pickup time. If it's past the booked window, PetPro shows the late-pickup charge it will add automatically — tick Waive this late charge to skip it — then Check out.

You're done

The stay is Completed, badged if the pickup was late, and invoiced automatically (including any late charge). Click View invoice to send it.